The following table shows isolated issues that have occurred, and how to quickly identify and resolve any that may apply.
If not listed below, please contact Technical Support by email or contact form at bottom of this page. Thank you
Problem | Solution |
---|---|
Brief low visibility reports | Clean insects from sensor windows |
Wind always ‘calm’ | Replace wind sensor |
Dewpoint too low | Replace dewpoint sensor |
Loss of temp/dew/wind | Model SA1000-2000 Model SA3000 |
Update MTR software | Download and update software |
Update netlink software | Download and update netlink |
Netlink setup | Configure Netlink on LAN |
Data not online | Check account status |
System not responding | Check batteries |
Contact Technical Support
Potomac Aviation Technology Corp +1 202 575 5700 EST USA